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FAQs
Quick insights to your most common questions
Getting Started
What is AXO by Upgrade Labs?
What Makes AXO by Upgrade Labs different?
Who is AXO by Upgrade Labs for?
What services does AXO by Upgrade Labs offer?
What is the cost?
What does a membership get me?
Where are services available?
Is AXO by Upgrade Labs available internationally?
Do I need to have a medical condition to use AXO by Upgrade Labs?
Do I need to be an Upgrade Labs member to use AXO by Upgrade Labs services?
What age is required to purchase AXO by Upgrade Labs services?
How does the process work?
Are AXO by Upgrade Labs protocols safe?
Is AXO by Upgrade Labs connected to Dave Asprey?
How do I get started?
Labs and Results
Which tests are offered?
I purchased a lab? What's next?
Where can I find my requisition form?
How do I schedule my lab test?
How do I prepare for my lab appointment?
What do I need to take to my lab appointment?
How long do results usually take?
I received my recommendation report. What's next?
How do I download my results?
Can I speak directly with someone about my results?
What if I have further questions about my labs?
Purchases & Memberships
Does AXO by Upgrade Labs accept Health Savings Account (HAS/FSA) payments?
What is AXO by Upgrade Labs return policy?
How do I update my account information?
Can I update my order after it was placed?
How can I update the personal information on my requisition form?
Can I purchase a lab for someone else?
How do I cancel my membership?
